SPEAKLY AI COMPLIANCE
Leading Quality Management Software for All Your Communication Channels
Lower risk, enhance agent performance, save time, improve customer experience
Key Features
How Compliance Accelerates Your Quality Management?
AI-Enabled Quality Management Built to Grow and Transform
- Empower Contact Center Managers, Quality Managers, and Customer Service Agents to manage all conversation quality automatically and intelligently.
- Omni-channel integration: text data and voice/audio data from different channels are available in one system.
- Fewer people & lower costs: helping your quality management team work smarter and more productive.
Flexible Events Configuration Adapts to Your Business Needs
- Easily create multiple tailored events that meet evolving business quality needs.
- Standards can be customized for the system: business-related standards, customer-related standards, process standards, compliance standards, etc.
- Custom fields support you accessing your own data center via API to ensure data consistency.
Advanced AI Algorithms and Models Help Maintain High Accuracy and Recall Rates
- Over 10,000 plug-and-play models to accelerate your deployment and adoption.
- Advanced Speech Recognition (ASR) model can be optimized according to the business requirements, such as ad-hoc sayings, domain terminology, etc.
- Natural Language Processing (NLP) model requires few or zero shot training of the data sample.
Accelerate Time to Value for Your Quality Management Project
- A professional delivery team ensures rapid deployment, quality training, and swift adoption as an effective approach.
- Help your QA manager to generate reports in a minute and integrate them with your own QA spreadsheet system.
- Allows you to make decisions about where to focus your quality management resources
Industrial Business Scenarios that You Can Try
Business Scenarios
Call Centers
Bank, Insurance, Securities, Airlines, Automobile, IT technologies, E-commerce, Education, Public services etc.
Conversations Via Digital channels
IM, Zoom, APP, IM etc.
B2B Enterprises
Pre-sales team, Telemarketing team, SDR team, CSM team etc.
Ready to Increase Your Selling Productivity Now ?
Let us show you how easy it is to get started.